PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Join us as we change the way the world defines financial freedom. We want to break down barriers to financial empowerment. Our employees challenge the status quo, ask questions, and find solutions. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person.
#Risk operations agent paypal careers software
Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attackīelief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.
#Risk operations agent paypal careers Pc
Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).Ability to learn and adapt to new software technologies.
Ability to function in multiple queues covering a variety of tasks with a sense of urgency and follow-through.Ability to make discretionary decisions based on research.Strong written (email) communication utilizing proper grammar and punctuation (in English).Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customer (in English).Job_Description_Summary: Job Description Summary Continually monitor cases and reports to identify trends and notify management of information gleaned from that activity. Contacting account holders in an effort to verify activity and mitigate loss (20%)ģ. Analyze account history and trends and perform relevant research to effectively identify problems (70%)Ģ. Review PayPal accounts and determine the legitimacy of the account and account holder and associated risk. An Appeals Agent is organized, efficient, and driven, exhibits strong analytical skills, adapts well to change, and thrives in a collaborative team environment. Throughout this process you may need to communicate with the customer for additional information and to notify them of decisions. You are responsible for reviewing documentation, analyzing data, and determining in a timely manner whether the limitation should be removed. You may be working on both account maintenance and escalation queues and will be using various applications to assess the legitimacy of the account holder or the transaction.
Today, PayPal is excited to announce the second class of awardees whose work reflects the late banking executive and civil rights activist's mission and legacy.As an Appeals Agent, your primary responsibilities will be to review PayPal accounts that have been limited due to what is believed to be potentially fraudulent activity and to determine whether the limitation should be lifted. The award includes one category for Achievement and another for Emerging Leaders. To celebrate Walker’s contributions and those of women who are carrying on her legacy today by creating opportunities for economic advancement in underserved communities, PayPal established the Maggie Lena Walker Award. Walker was a businesswoman and civil rights activist that dedicated her life to improving the lives of those in her community, leaving behind a remarkable legacy. A Black woman born in 1864, she began her career as a teacher and went on to open a department store, finance, and run a newspaper, and in 1903, she became the first Black woman – and the first woman – to charter and lead a U.S. Maggie Lena Walker’s life was one spent breaking down barriers.
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